The process of tracking, registering, and managing guests who visit a workplace, including pre-registration, check-in, and resource allocation.
Visitor management covers everything from the moment a guest is invited to the moment they leave. A modern visitor management workflow includes pre-registration (the host enters the visitor's details in advance), automated welcome emails with directions and parking info, lobby check-in (often via tablet), host notification, and badge printing.
In the context of workspace booking, visitor management intersects with parking and room scheduling. When a visitor is expected, the system can automatically reserve a parking spot and ensure the meeting room is booked. This creates a seamless experience for both the host and the guest.
Security and compliance drive much of the demand. Organisations need to know who is on-site at any given time for fire safety, data protection, and insurance purposes. A digital visitor log replaces paper sign-in sheets with searchable, auditable records.
Software that manages the allocation, booking, and tracking of parking spaces in an office or commercial building.
The process of reserving meeting rooms, conference spaces, or other shared rooms through a booking system to prevent conflicts and maximise usage.
Rules and workflows that automatically handle booking tasks like recurring reservations, no-show releases, waitlist promotions, and notifications.