A booking system architecture where multiple organisations share the same software platform while keeping their data, users, and settings completely separate.
Multi-tenant booking means one software instance serves many organisations, each with their own isolated workspace. Organisation A cannot see Organisation B's bookings, users, or settings. This is the standard architecture for cloud-based booking platforms, and it is how coworking spaces, managed offices, and enterprise companies with multiple subsidiaries run their booking systems.
The alternative -- single-tenant deployment -- means each organisation gets its own dedicated instance. Multi-tenancy is more cost-effective and easier to maintain because updates are rolled out once and apply to everyone. The trade-off is that customisation options may be more limited.
For building operators managing multiple tenants in a shared facility, multi-tenant booking is essential. Each tenant company manages their own desks and rooms, while shared resources like lobbies, parking, and conference centres can be managed at the building level.
A system for reserving any resource that is shared among multiple people, including desks, rooms, equipment, vehicles, and parking spaces.
A set of configurable rules that govern how resources can be reserved, including lead times, maximum durations, cancellation windows, and access restrictions.
An integrated software suite that combines desk booking, room scheduling, visitor management, and other workplace tools into a single employee-facing app.